Services

We don't sell SOPs or software. We sell control.

Better control, better reporting, less dependency and a business ready to grow. Four services, one path — and every engagement starts with knowing where you stand.

How an engagement runs

Diagnose first. Then fix what matters most.

  1. Discovery call

    A business diagnosis conversation about your biggest operational bottlenecks.

  2. Business Autopilot Readiness Audit

    Your BOSS Score, maturity level, top 5 risks and top 5 opportunities.

  3. 90-day roadmap

    What to do next, in what order, who should do it and by when.

  4. Implementation

    ERP optimisation, process standardisation or full transformation — whichever your roadmap calls for.

Service 1 · Start here

Business Autopilot Readiness Audit

"I don't know where my business stands."

A structured assessment of your business across the four BOSS pillars. It's the entry point to every engagement — without the audit, any recommendation is a guess.

Duration
1–2 weeks
Outcome
Business health visibility

Prefer to start on your own? The Premium Business Health Check is a 120-question self-assessment with a detailed report — ₹1,999 incl. GST for the first 10 clients (regular ₹4,999).

What's included

  • Discovery assessment of your business, team and current systems
  • 100-question structured audit across the four BOSS pillars
  • BOSS Score and maturity scorecard
  • Gap analysis with your top 5 risks and top 5 opportunities
  • A 90-day roadmap: what to fix first, who owns it and by when
Book Your BOSS Business Discovery Call

Service 2

ERP Optimization & Governance

"Our ERP is installed but not delivering value."

For businesses that already have an ERP but still run on Excel, phone calls and manual reports. We find out why adoption is low and put the governance in place to fix it — including on ERPNext/Frappe.

Duration
4–8 weeks
Outcome
Higher ERP adoption & reporting accuracy

What's included

  • ERP health check
  • User adoption assessment
  • Master data review
  • Process gap analysis — where the ERP and the real process don't match
  • ERP governance framework: roles, access, controls and reviews

Service 3

Process Standardization System

"The business depends on people, not systems."

We map how work really flows, then turn it into SOPs, clear ownership and measurable KPIs your team actually follows. For owner-managed manufacturers, this is delivered as our 90-day Business Independence Blueprint.

Duration
6–12 weeks
Outcome
Scalable operations

What's included

  • Process mapping of critical workflows and handoffs
  • SOP development — practical procedures and checklists
  • Responsibility matrix (RACI) and role definitions
  • KRA & KPI mapping with a management review rhythm
  • ERP alignment, so the system supports the process
  • Training and an adoption framework

Service 4

Business Systems Transformation

"We're growing, but becoming chaotic."

A longer programme that brings everything together — audit, ERP, SOPs, KPIs and governance — and steers the business step by step towards Autopilot.

Duration
3–12 months
Outcome
An Autopilot-ready business

What's included

  • Readiness Audit and transformation roadmap
  • ERP optimisation
  • SOP framework across departments
  • KPI system and management dashboards
  • Governance structure: reviews, escalation and decision rights

The 90-day Business Independence Blueprint

Seven core deliverables. Three bonuses. One working system.

How the Process Standardization System is delivered for owner-managed manufacturers — built with your team over 90 days.

  • 01
    See where you stand

    Business Discovery & SWOT Report

    Identify operational weaknesses, priorities and improvement opportunities.

  • 02
    Map the work

    Process Mapping

    Document critical workflows, departmental handoffs and bottlenecks.

  • 03
    Repeatable work

    Custom SOP Playbook

    Practical standard operating procedures and checklists.

  • 04
    Clear ownership

    KRA, KPI & RACI System

    Clarify responsibilities, ownership and measurable performance expectations.

  • 05
    Visibility

    Management Review Dashboard

    Visibility into agreed business performance indicators.

  • 06
    Adoption

    Implementation Coaching

    Structured reviews to support adoption, resolve implementation challenges and improve consistency.

  • 07
    Technology, in order

    Automation & ERP Roadmap

    Opportunities to streamline processes using existing tools, automation and ERP systems.

  • Bonus 1

    Business Continuity & Knowledge Capture Kit

    Handover checklists, process ownership registers and knowledge-transfer templates to reduce dependence on individual employees.

  • Bonus 2

    30-Day Team Adoption Sprint

    Implementation reviews, issue tracking and corrective-action templates to help employees adopt the documented processes.

  • Bonus 3

    Automation-Readiness Blueprint

    A prioritised roadmap of which processes to automate, which tools to consider and what to standardise first.

Straight talk

What we commit to — and what we don't promise.

Some things are deliverables we're accountable for. Others are outcomes those deliverables are designed to support, which depend on how your team adopts them.

What you'll have

Our commitment, within the agreed scope

  • A clear picture of where the business stands, with a BOSS Score and priorities
  • Critical workflows, handoffs and bottlenecks documented
  • Practical SOPs and checklists your team can follow
  • Defined responsibilities, ownership and escalation paths
  • Agreed KPIs and a management review rhythm
  • A roadmap for Excel, automation and ERP — and what to standardise first

What it's designed to support

Not guaranteed — depends on adoption

  • Fewer routine decisions escalated to you
  • Clearer accountability across departments
  • Better visibility into agreed performance indicators
  • Easier delegation and smoother employee transitions
  • A sounder base for expansion and technology investment

Business performance outcomes are not guaranteed. They depend on adoption, team participation and conditions inside your business.

How it's scoped

Every engagement is scoped in writing.

Before any work begins, you receive a written proposal that sets out:

  • The agreed scope and deliverables✓
  • Mutually agreed review deadlines✓
  • Fees and payment terms✓
  • Anything included beyond the standard scope✓

Applicable taxes, if any, and third-party software costs are additional unless included in your written proposal.

Our deliverables commitment

If agreed deliverables are not completed within the contracted timeline for reasons within our control, we will complete the missing deliverables without additional professional fees.

This commitment is subject to an agreed scope, timely access to required information and employees, and mutually agreed review deadlines. Business performance outcomes are not guaranteed.

Book Your BOSS Business Discovery Call